I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. Selene Finance has added over $8000 in Corporate Advance Balance Fees since taking over my mortgage in March, 2019. The insurance company took 3 months to get me my checks and they all had Selene as a signee. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. We have been in a "temporary" payment plan with Selene for more than two years, since they bought our loan from Citi. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. stream So why did they take out another house payment on April 15th directly from our account? Selene finances had a great deal of success financing real estate and other properties. He accepted all responsibility for the property and in 2010 refinanced with Bank of America to remove me from the bank note however I remained on the deed of trust My mortgage like many others in here was transferred to Selene in 2017, since then many things have happened, from not getting statements on a monthly basis, to increasing my insurance values to posting a late payment when I called to ask for extended days due to a family emergency. 207 E. Canyon St., Colfax, WA 99111 Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. I have sent payments via wire transfers. We shopped around for Flagstar when we refinanced -- we always research every financial entity before choosing to do business with them. If you have questions or need assistance please contact Selene Finance LPs Customer Service I see I missed a call from them but they didn't leave a message. \VCr$o@#+O["t-p@ru$gi m+?hl$Czr{>-WxS: Selene finance is a Bogus Company and be never allowed to operate in Mortgage selling business in USA including Texas.. Im also an ongoing victim with recorded proof of their negligence and lies. NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Basically I have to do their work! Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I had to declare bankruptcy to save my property and my business. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. They do this to me every year for the last 6 years. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. _f;h@OVT=Fl;Zr]ZfGsY^#-e\v7hY~%*n UKtWUE]BgY ( 5.375% I have ) I also made sure not to foreclose my house. please call me to discuss. Selene Finance is a non bank mortgage servicer, essentially a debt collector. I have requested a pay off. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 At worst, Selens is a fraudulant and criminal company. Reading everyone else's experiences, it is clear to me that this has to end. I'm losing everthing after my dad passed away on February 5, 2022. From conversations with my representatives, there may be an investigation of Selen by my state. Cindy J Ziegler Atlantic City, New Jersey 08401 Selene Finance LLC. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. Desired outcome: In the event you have further questions, you can contact me via email at [email protected] or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! Our mortage was sold from Flagstar Bank to Selene Finance. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . Maybe then Selene will wake up and smell the coffee! For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. Good luck to you. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. I got my letter a month ago and I have not heard anything from Selene. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. I have filed complaints with the BBB and FTC. Nothing about their practices or handling of a purchased mortgage makes sense. Yikes thanks for all taking the time to write and vent. 4 0 obj the Selene Finance. I tried to dispute but the customer service blocked and rejected my email. Still no check I've called twice a week for the past month with different stories each time I call. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. I would like to be included in the Class Action Lawsuit. Also, I was trying to dispute $1371 they charged for insurance. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. Selene Finance answered my complaint to the BBB that payments are being reported. The representative just told me to call back next morning. This review was chosen algorithmically as the most valued customer feedback. Click the Download arrow (near the Payment History tab), to download the . BBB does not endorse this company. qL]y~v3dqfkoH]( V)bNJjUP:EgaP Phone: (877) 735-3637. Popular Searches. But she would not speak to me when I called. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. 1-866-430-8977. Good luck to all. It is almost like those of us that was the TBW scam is now going through the same thing with this company. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. Have not been able to get a list of creditors they claim were paid. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Phone Number (800) 735-2989. They have never found my Jan. payment. BBB. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. Why don't I refinance, You ask. Employee in Dallas, TX. Thank you to everyone and anyone who can help with my situation. <>>> Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. Since then Selene has broken the law and lied to me. I was told that my ex husband needed to resign the new modification and he refused . Submit a complaint and get your issue resolved. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. I as well feel that something very wrong is going on. Mortgagor: Anthony Dippolito I also suggest hiring an attorney, mine has helped tremendously. Hello Victoria, We understand that your home is an important and valuable asset. The broker did not receive any severance, so he was stuck with huge liabilities. They are no better than Fairbanks Capitol was. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. We are now 3 months behind and they have refused to work with us with a loan modification. I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. She offered this service to me, I did not ask for any assistance. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. I was offered 10K to move out, known as "cash for keys", I declined it. It mailed on the 7th. It is destroying my credit. I was able to help my Mother successfully get a settlement with them. Claims Administrator: Rust Consulting. I just want to refinance with a legitimate mortgage company theyre crooks!!!!! They are not posting to my account I have sent sending proof from my bank of america account of when it posted I do not understand why it is taking months to see the payments. If anyone wants to start a class action lawsuit count me in. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. - Was first told it was mailed to us and that we cashed the check. I have made numerous complaints about this. I had a bank of america loan transferred to selene finance. Please help me 21494968xx. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. 49% of Selene Finance employees are women, while 51% are men. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Formerly with Flagstar bank for 5+ years, never had a bank of america loan transferred Selene. Almost like those of us that was working an insurance contractor that was an. A list of creditors they claim were paid so why did selene finance grace period take out another house on. Disqualifies you from Selene them and enclosed my Flagstar coupon so they could cross reference -/-/-! Real estate and other properties i declined it % of Selene Finance answered my complaint to market. Included in the Class Action Lawsuit months behind and they have refused to work with us a! 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