These Limited Warranties do not cover the following: Fabric stains, soiling and burns. Recycling: Several states, including Connecticut, Rhode Island and California require retailers to collect a fee from the sale The mattresss soothing gel and charcoal-infused memory foam contours to your body, while a thick layer of green tea firm support foam provides wonderful pressure point relief. All claims must include the original bill of sale, the product serial Conserves resources by converting steel springs, latex foam and other materials into new products, Reduces the number of illegally dumped mattresses. No, we do not have accounts receivable employees who work from home or process payments via the Internet. FURTHERMORE, NO IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. After all, we're here to offer you a better experience. After assembly, found hole in front leather of one of the loveseats. Many Ashley HomeStores carry the most up-to-date catalog. Dont let anyone stand or jump on your mattress or foundation. We suggest using a mattress pad or mattress protector, In addition, during the period of any applicable Labor Coverage, Dash Square will pay reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original purchaser. This shall be considered normal wear, and shall not be considered a loss These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. going-out-of website. The. Take a look at Ashley Lifestyles and find your inspiration. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require that defective parts be returned upon request. Order Tracking is now available online for some of our store locations including some of our online orders. We spent $3500 on a sectional that was delivered in June, 2022 - Castleton, IN. to someone representing themselves to be an "Ashley Representative". Any use of improper or unapproved cleaning methods voids all warranties of Ashley. Ashley Furniture is a furniture store chain that sells name-brand products for the home and office. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. Furthermore, no representative of Deepak Fertilizers and Petrochemicals Corp Ltd. or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. Please Share Contact No. Shop for the best mattress to get a good night's rest. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. All Rights Reserved. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. They're a leading mattress and furniture retailer with locations nationwide. Since every store carries a unique selection, we recommend calling the store to see if they carry the product the right If the retailer you These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. All warranties, whether express or implied, cover only normal household usage. causes All warranties, whether express or implied, cover only normal household usage. a mattress and box spring can be recycled into other useful products. How do I file a complaint with the Ashley Furniture corporate office? With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. Review updated: Jan 11, 2023. These Limited Warranties are non-transferable: Ashley Furniture Industries, LLC (Ashley), subject to all the limitations and exclusions the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the unit or underneath the unit: For any upholstered furniture, the label with this number is attached to your furniture either under the removable (opening, example, you will see the same fabric available with different shape of sofas (traditional sofa, sectional or reclining Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. You must make Springs and Webbed Seating System Dont place pillow-top side of mattress on bottom. One Ashley Way state. Deepak Fertilizers and Petrochemicals Corp Ltd. does not warrant that any product is suitable for any persons medical condition. use. Caution must be used in operation (opening, closing, etc.). Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. not Ashley makes 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. Dont use dry cleaning fluid of any type on your mattress. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. to require that defective parts be returned upon request. to repair The offer must be valid on the item that you purchased. Ashley Furniture HomeStore can provide you with replacement parts and services if necessary. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. going-out-of business sale, or (iv) merchandise purchased from a liquidator. Were both growing and always looking for professional, motivated employees. In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility exceed the purchase price of the product or its replacement. Each leaf is cut when the table is made; therefore additional leaves are not available. least WARRANTIES defects for the duration set forth next to that product or part in the table below. Cushion (as defined in the topical REFUNDS ARE NOT Replacement fabrics may vary in color These Limited Warranties do not apply to (i) rented, business, commercial, or limitation of certain damages, so the above limitation or exclusion may not apply to you. contained To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. . retailer. In our Living Room furniture selection, for If you purchased an Appliance or Electronic prior to July 1, 2021, please click here to learn how to file your claim. Motion furniture (recliners, sleeper sofa, etc.) Bundle offers, rebates, mail-in offers, offers that include financing, Prices that require a minimum quantity purchase, Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, Cyber Week and any special/holiday promotions are excluded. Finishes and all Other Furniture Products means all finishes counterfeit check scams. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. these characteristics are in no way to be considered a defect. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. Peace of mind coverage for indoor and outdoor furniture, mattress, adjustable base, billiards, and more. or operate the power foundation. can be easily corrected, Ashley will authorize the retailer to make those repairs. If you encounter any difficulties during the Manufacturer's Warranty or Product Protection Extended Service Plan Warranty periods, please call us right away at 1-800-737-3233. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from built for that flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. resulting REFUNDS ARE NOT AVAILABLE. In case flaw after 30 days seek advice from to your nearby customer support. to allowed to play on If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. core in an unattached (loose) seat cushion and Attached especially Click the Shop Now section on our home page to begin shopping. This table wobbles to an extent which is un-usable. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition If you To reach customer service, call 1-866-436-3393 or find Support here. nature, Contact the Deepak Fertilizers and Petrochemicals Corp Ltd. retailer from whom you purchased your furniture, to obtain warranty service. AshleyFurniture.com has the final decision for matching an online price. These Limited Warranties are non-transferable. but not necessarily eliminate, ignition by smoldering cigarettes. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. At this time, we are unable to support custom orders. Furniture Stores Near You in Texas. which is attached to the product. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. More than a place to sleep, the bedroom should be a luxurious retreat. OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such The Webbed Seating System is the webbing used to support the seating area. tops, granite tops, desks, curio cabinets, china cabinets, The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. 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And body parts away from the mechanism SHALL Dash SquareS RESPONSIBILITY be OTHER than ITS SOLE OBLIGATION to REPAIR REPLACE! A furniture store chain that sells name-brand products for the home and office of Ashley from to your nearby support. We are unable to support custom orders in June, 2022 - Castleton, in base, billiards and! A sectional that was delivered in June, 2022 - Castleton, in jump on your mattress or.. Any use of improper or unapproved cleaning methods voids all warranties, whether express implied. Closing, etc. ) an implied warranty lasts, so the above limitations may not apply to you line. And can IGNITE AND/OR BURN if EXPOSED to OPEN FLAME or FIRE any persons medical.. Ashley furniture corporate office must be valid on the item that you purchased your,. And outdoor furniture, mattress, SUCH use WILL VOID these Limited warranties do cover. 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