Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. Everything is done auction-style on BaT, so if you want to win, you must be the highest bidder - though in the final 2 minutes of bidding, the clock resets to 2 minutes whenever a new bid is received, preventing bid sniping and ensuring the seller gets top dollar. Bring a Trailer specializes in classic, collector and enthusiast cars. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. But they have not done anything to resolve this situation. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. Feb 24, 2023. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. Submitting a response indicates a willingness to work with customers to make things right. I have uploaded JPGs of just a few of the users I spoke about above. It's been in the shop now for a month having the carbs rebuilt, lighting fixed, fork seal replaced, and kick stand repaired. I concluded that they would only do business if I set the reserve according to their recommendation. I again stand by my original statement of your 20 something year old clerks that work for you. Totally disgusted with their policy. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. So I listen to the *** advisor suggestions to just fix *** light issue and the brake. Because it was sitting in my barn / shop for over 12 years!! Be the first one to find this review helpful. I do not take this view lightly. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. They then refused to list my ad since I would not go with their reserve amount. Hint: I'm embarrassed for them. We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. I look forward to the BaT email every morning, and have bought an NSX . We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. Sincerely, *************************. Get prices, comps, alerts and more on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Auctions . I could not understand them, they never contact me back. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. I bid on, and purchased a vintage motorcycle recently. This was near the auction's end. 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . Bring a Trailer advertises that they have umbrella insurance to assure that there is adequate coverage should anything happen. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. The online auction site Bring a Trailer has become synonymous with bringing high prices. Other members believe to get an honest opinion about the vehicle they are going to purchase. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. For more information about reviews on ConsumerAffairs.com please visit our I set about improving the undercarriage by steam cleaning the motor, transmission, pans, frame, wheels, and suspension components. Restored-Original. I was supposed to be given 24 hours notice. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. He did understand that and said no paperwork. You make up your own mind, just remember I as an owner and in this field for over 50 years have earned the right to critique vehicles. I asked questions beginning NOV 7, 2022 to the seller of a car at BaT (using public comments), but they were flagged by other BaT (users) commenters as breaking their rules (impolite, aggressive, abusive, etc.). I'd like to file a complaint. See details. Search. Again I only stated facts and was in no way derogatory. Currently example the Frieghtliner Unimog at $7500 to start the auction The company folded almost 50 years ago, but the cars still have a small but eager fan . They work in conjunction with the above cheerleaders.BaT makes the determination whether a car will be allowed to be auctioned and they make it mandatory that BaT write the seller narrative about the car, the information buyers use to make bids.Sellers pay BaTa flat fee to list and winning bidders (buyers)pay BaT 5% of the winning bid. 25174. After reviewing the pictures closer I noticed the fading in the paint the same pattern that the gas was leaking. The Seller did not MENTION in his auction that the engine block had been restamped. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. Car and Driver. In this case, this user made several comments that were flagged by our community, and even after Bring a Trailer customer service personnel explained this to them, they proceeded to attempt to "spam" the site with gibberish comments and emails. Bring a Trailer is legit, but that doesnt guarantee its safe. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. By Joe Lorio Published: Dec 21, 2021. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. Pack your patience. BaT contacted the drivers insurance, and the insurance company has been telling me that the drivers coverage is under investigation. Eventually the truck will have to be delivered. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. Bring a Trailer auctions are the best way to buy and sell classic, collector, and enthusiast vehicles To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. We're sorry to see you go and hope that in the future you can rejoin us. So now it is back on BaT to remedy this situation. Another call at 1:42pm. Its a poor policy they have in place and I'm currently waiting for a response. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos. BaT should force sellers to report known problems or face paying for repairs. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. The other members were not flagged. With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. (opinions to this review) Misleading Information. Bring A Trailer still has not answered the facts. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." I spoke to the driver, but it was like speaking to a brick wall. He said he will simply relist the car should I not want to spend FNHerstal5.7 A member since April 2019 We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. In its earliest days, eBay was a . Our team has informed this customer that we cannot interfere with an investigation and that unfortunately these claims do not move fast. Bring a Trailer. Are they not even qualified to take down facts and decide on whether or not to take a car for listing.Really what is the AVERAGE age of your CLERKS? This response from them was their standard fare and serves to prove my point. The comment in question was related to whether a given car was "numbers matching," which was never claimed in the auction listing, and in fact it was noted in multiple places that the engine had been replaced. This leads me to believe that this issue has been ongoing. Beware of dealing with Bring a Trailer highly questionable business practices. According to market data tracked by Hagerty Insurance, Bring A Trailer's gross sales of $828 million on 17,846 vehicles during 2021 currently makes it the world's largest public platform for selling enthusiast cars - more than doubling its previous record of $398 million in 2020. Search Today in Gear; Today's Best Deals . It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. Where eBay Fell Apart. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. 21 December 2020. . I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. And don't forget the fee is 5%, max $5k. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. Buy At Auction. They would extract my information, post it on their website, and make some comments. ALL my observations were very correct and did not offend at all. BringATrailer.com- Barrett Jackson for suckers. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . I would like this resolved immediately. I paid $200 and made *** appointment at an independent *** shop with very high customer reviews, ******************* (4.9 of 5 from over 400 reviews) on 01/03/2023 (first working day after new year holiday). Ok if you know that going in. I have been charged $1250. but I was out bid at $25250 by Roger. One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. Complaint: 18313409I am rejecting this response because: This is a standard approach by BAT. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Though we appreciate this customer's frustration, we must reiterate that we do not remove comments made in good-faith in the interest of transparency, and there is simply no way for BaT to individually verify the many technical aspects of comments made by our knowledgeable community. I feel obligated to inform the BaT community of their questionable business practices. If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. A Bring a Trailer auction typically lasts for 7 days. And now, Goodguys has partnered with Bring A Trailer to provide our Members an unparalleled online auction "Members-Only" experience that includes . We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. After seeing this researched a few others that do this as well. This complaint was posted by a verified customer. You can lower the reserve during the auction if desired. After multiple flags, that comment is removed and further comments by that user will require manual approval. Not in any way attacking the person or seller or making rude comments. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. Now I could understand if my listing was sub-par or I was sketchy on the information but I wasn't I had almost 50 pictures of the car and all of the thousands of dollars in new parts that's coming with it. 1. Stated that it was worth $52, 500. It was just simple pointing out defects or making suggestions. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. I was surprised at the low reserve, seeing so many comparable Things go for the mid 20's to mid 30's. Listed by 8102rich. I purchased a 1966 Corvette from BAT auction in June 24, 2022. What Is PrivateAuto? Complaint: 18636664I am rejecting this response because: BAT stated that the customer believes inaccurate comments were made about the vehicle, but the customer KNOWS that the comments made are inaccurate and KNOWS that those comments have cost the customer 10k in value of the vehicle. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. Dietz can make . BAT was not willing to make an exception, which I believe they should under these circumstances. It looks terrific, and it is in excellent condition. You also received many positive comments about the car. On *** auction page, it shows this seller is a private party, but it turns out he is a dealer, and he owns couple flipping car shops. However, Hemmings will never have a price advantage over BaT. Copyright 2022 Consumers Unified LLC. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo . I was professional in my response and explained why it was worth more. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . Also, the fees are reportedly lower than on other car auction sites. If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation. Removing the more critical comments is not something we'd do. Whilethey did refund the delivery charge, I still do not have the vehicle. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. During the auction, *** should verify the listing car and verify the listing seller. )November 22: Auction ended.November 29: Vehicle picked up.Why did this process take 2 months?During the auction, I never heard from the auction specialist. Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. I responded that after all the time and money on the undercarriage, the reserve was the same, and the lowest I would go would be a $25K reserve. A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. West Chester, Pennsylvania, United States. Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. No response from Henry after that. I also noticed two other bidders that mysteriously joined BAT around the same time the truck was listed and have not bid on anything else shortly after the auction ended. On October 24, 2022 Bring A Trailer responded to my request and advised that their policy does not allow deleting a vehicles auction or comments (see below). It bears the question whether this is standard procedure by them or individuals are targeted by ***. I am hoping for a speedy resolution. Bring A Trailer has virtually no way of being contacted so one can ask these questions of concern.The Attorney General should look into them and investigate my claims. My reputation as a seller was beyond negative after all the comments and aggressive statements made by those people, again, BaT never addressed them so we could have a fair auction. But if Bring a Trailer wont contact me, I have little option. Bring a Trailer Basics: Joining, Searching, and Bidding. The investor was concerned that potential buyers researching the vehicle would read the inaccurate comments on BAT therefore impacting its resell value. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. By the way BAT, what percent of vehicles sold are dealer? Its auction specialists create listings with materials provided by sellers, and many features focus on transparency. Note that complaint text that is displayed might not represent all complaints filed with BBB. The website verifies each bid by requiring credit card information and applying a hold for 5% of the purchase price. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. BaT does not inspect any vehicles ourselves, and we highly encourage bidders to conduct inspections and any other due diligence prior to bidding. It appears I dodged a bullet. Sellers can list their vehicles for free on Cars and Bids. BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. Read full review of Bring A Trailer Media and 1 comment. Bring a Trailer is a curated online auction venue for collectible and enthusiast vehicles. Cars have thousands of components, and things can fail without warning. *** Worst experience I've ever had selling a vehicle. Nonnenberg is not even the owner anymore. I would be surprised if I am the only person running into this problem. The gas was coming out through the cap and keyhole and running down the side of the truck underneath the cap. Bring a Trailer's strength is a stark contrast to recent traditional auctions. At 5:36, I received a phone call that a transporter had been arranged. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. Thank you, you have successfully subscribed to our newsletter! The buyers duke it out amongst themselves. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? It was removed by BaT with no reason expressed by them and all subsequent comments about any cars were not allowed. I never agreed to allow inaccurate information to be posted regarding my vehicle. However, comments directed at specific users, or that are deemed to violate our commenting rules by being flagged multiple times by users are not permitted. I have bid on a truck and noticed someone else bid right after me driving up the price. Bring a Trailer's having a moment. 379K followers. They contact them, and do the bidding in their place. Everything in the description indicated that the bike was in excellent shape, and certainly running. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . Rob Siegel. One, They have a rating by the BBB of a little over 1 out of a possible 5. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. It is so plain to see it is ridiculous. I would not utilize this business for that reason. I resubmitted new undercarriage photos to BaT. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. I could not get a live person to return my calls and the representative did not respond to several emails. Click here to get notifications about new complaints of Bring A Trailer Media. Claim it and get a lot of features. It did have both correct addresses, so I allowed him to take the vehicle.Due to everything I had to endure, I feel that BaT should issue me a refund of the $99. I was in contract with Bring a Trailer. The district general attorney should look into this. I told her this was unacceptable and demanded the driver call be directly. 6,022 posts. And the seller is not getting the highest price. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. In short I will never sell my car that way, the funny part is My agent, Mr **, does not know that much about my car and try to set the reserve. Unsubscribe easily. . The pans have high-quality undercoating, which is in good condition no tears or holes. Bring a Trailer. BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. 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