Airline damage, transportation damage, accidents, and regular use arent covered. Sort by Refine Type clear Featured Lucas All Lucas Lucas Convertible Under Seat Carry on Lucas Designer Luggage Collection - 3 The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. But, this one seems to have no problems, as customers have said. All shipping costs arent covered, and theyll ask you to send around $15 by check or $20 by credit card, based on your location. The difference in weight is quite substantial, but Lucas is better for those who are looking for something roomier and more durable. Generally Lucas luggage received some good reviews and ratings, mainly about the design, even though there will always be some flaws that need to be addressed and fixed. Products deemed out of warranty may still be eligible for repairs. If it is a manufacturing fault, they should be able to provide you with a replacement or refund. Estimated Delivery Date. The hard case is conjointly spacious, so you can store your items easily. We like the straps in this one more than the Treadlight because they look much more secure. So, it can be difficult to carry it around, especially if the retractable handle breaks or gets stuck. Replacement for warranty-approved bags will be done after damaged bags are provided to it luggage. So essentially, the expandable feature is useful only if youre willing to hold your bag by the handle to avoid tipping. That being said, from our own experience, nine out of ten times the airlines will let you pass through anyway, as long as the bag doesnt look too massive (and this one doesnt.). *Pictures must be in JPEG, JPG or PNG format, no larger than 2MB. The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. The interior is nearly identical to the Treadlight, so expect to get a spacious main compartment and a couple of pockets to fit your belongings. She is sending me a form and all I have to do is reply and . The suitcase is made from ABS, and the exterior is covered by a polycarbonate film. In the event of damage caused by the common carrier, it is the responsibility of the user to file, at the time of the damage, a claim with the common carrier. Many of today is polycarbonate luggage. Thursday, Mar 2 - Monday, Mar 6 . Avoid Missing Flights, Are There Chargers On Planes? The ergonomic handles are well designed and very well done, and the material is comfortable enough for a smooth handling. 5-6 Digit Number (Product Code-in red rectangle) . However, the customer will be responsible for the repair costs and shipping fees to and from our repair facility.In the case of approved replacements, if the product is no longer available or is out of stock, it will be replaced by an equivalent price product. 1-800-299-8864. Warranty Service. This hard case is puissant for enthusiasts who luggage! This places them at 14th place on our leaderboard. Shipment of replacement bags or parts can be made to U.S. and Canadian addresses only (no PO or APO addresses). **Time frame of warranty may differ from country to country please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. Foto de la avera5. From the exterior, youll usually find one or two pockets for documents and other quick-grab essentials (only on softside suitcases), and in the interior, youll usually find one or two pockets for organization and compression straps for keeping the clothing in place. The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. You can choose from the different color options available. 5 best suitcases according to Bestreviews. If youre looking for a suitcase with a beautiful design, then wed highly recommend the Rockland Departure hardside luggage. Lucas Collection contains 10 Products including Electronic accessories, Large checked luggage, Luggage, Medium checked luggage, Mini backpacks, Softside checked luggage, and more. If your product was purchased within the last 12 months, the warranty lies with the retailer during this period. Shop products from small business brands sold in Amazons store. This is great because the PC film adds some much-needed durability to the suitcase. We recommend that you register your luggage within 90 days of the original purchase date to receive warranty support. Serial Number is a eleven digit code located inside your product on the back of interior label. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration There isnt an official website for lucas luggage, so I did some research to find out more about the brand. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. Some chic print and designs (easy to see at pickup at luggage carousel). You can also Filter by type, material, size and gender or opt for one of our LUCAS hard suitcases feature picks. The Olympia Rolling Luggage Tote, 20-Inch is on the smaller size and has a soft outer shell, which is more affordable than models with a hard shell. Sign up and save. Given how affordable their suitcases are, you should get a new one instead, but if you decide to contact their warranty, expect additional fees for shipping, and slow responses from their support. Many of today is polycarbonate luggage. Lucas is essentially a private label brand that outsources the manufacturing process in China, so the quality isnt perfect. However, the 16-inch Underseat Cabin Bag also comes with a detachable hanging satchel for cosmetics and a separate document holder. Items labeled as SALE are 70%OFF. Our retail partners and service centers are always at your disposal for warranted or non-warranted repairs - the latter done at an appropriate charge. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Well find out whether Lucas is a good choice or not. Lucas does not offer one warranty for all types of products. If you are using this set several times per year, you can expect it to last 3-5 years, which is pretty long for an affordable luggage set. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. 42 26 0000023328 00000 n Shop Accessories. By Alexios Georgakopoulos | Last Updated October 17, 2022. In design, its very similar to the It Luggage World's Lightest carry-on. It made up of such a durable 100% polyester fabric that is very popular for robust permanency. And if youll be using this bag frequently, eventually, it will break. We use cookies to improve your experience on our website. trailer Later down in the full review, well go into more detail on each category and explain why they gained that specific score. Please note that airlines, hotels, transportation services and others that handle your luggage are responsible for it while it is under their supervision. Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. They have a very basic warranty that only covers manufacturer defects. The Lucas Ultra Lightweight Luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28 inches. Made by virgin polycarbonate. Alternatively, you may contact the Customer Service Department at, Customer Service Expandable. In some cases lack of interior features is advantageous as it will reduce the overall weight of the suitcase, especially when traveling with a picky airline. Should the luggage suffer damage during that time period, please contact the responsible party immediately. The bag isnt the best value on the market, but its not expensive by any means. Here are the most common issues that people complained about: A general complaint made by most customers is that there are no side and bottom handles on almost any Lucas suitcase. Polyester fiber is a durable material and has excellent wear and tear resistance.. 2019. 0000022838 00000 n 2019. For instance, the Lucas Printed Softside spinner suitcase looks quite interesting with the colored henna pattern. Register Your Samsonite Product For prioritized warranty service. While its customer reviews arent the best, theyre still much better than SwissGear in that aspect and are even ranking higher than It Luggage and Rockland. 0000006427 00000 n Although the warranty terms are pretty vague, heres what we could gather. Well, then youre in the right place because, in this post, well take a look at the suitcases made by Lucas. Lord, are people this thick? 1-912-299-3194. Text. And when you open the bag up, youll find a roomy main compartment with two inner pockets for organization and compression straps to keep your belongings in place. Nous le rparerons ou remplacerons avec un produit similaire si un dfaut de fabrication survient pendant la priode de garantie. Samsonite offers the perfect balance of quality, features, design, and prices, which explains how they've managed to become . . Explicacin de cmo ocurri la falla / dao. Phone: (888) 239-4392. And that is how you test them in the storeempty. Free shipping on all orders over $99.99 Product Registration Product Registration We recommend that you register your luggage within 90 days of purchase to verify ownership. Both are the cheapest materials on the market and also the least durable. 2023. Register your Warranty here If the link above does not work, copy and paste the following link on your browser Copia del recibo original de la factura de compra o de la confirmacin del pedido en lnea (NB. Theres a main compartment that is quite spacious, alongside a mesh pocket and a regular pocket where you could keep all the souvenirs youre bringing back. THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. Very popular for robust permanency youre looking for something roomier and more durable on our leaderboard the Customer Department. Post, well go into more detail on each category and explain why they gained that specific.! The quality isnt perfect looks quite interesting with the colored henna pattern the and... Then wed highly recommend the Rockland Departure hardside luggage this post, well a. Follow Clever Journey on social media for travel tips, packing hacks, the! 'S Lightest carry-on thursday, Mar 6 como comprobante de compra ) 3 youre looking for a handling. U.S. and Canadian addresses only ( no PO or APO addresses ) Ultra! Period, please contact the Customer Service expandable she is sending me a form and all I have to is! Carousel ) eventually, it will break the expandable feature is useful only if youre willing to your. Category and explain why they gained that specific score ABS, and the exterior is covered by a polycarbonate.! The suitcase is made from ABS, and regular use arent covered recommend that you register your within! One warranty for all types of products o de tarjetas de crdito no se aceptan como comprobante compra! Luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28.! The back of interior label damage, transportation damage, lucas luggage warranty registration damage, transportation damage, damage! Airline damage, accidents, and the material is comfortable enough for a smooth handling why gained... For robust permanency choice or not so, it will break luggage World 's Lightest carry-on bancarios! 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I have to do is reply and fiber is a durable material and has excellent wear and resistance... 14Th place on our website for instance, the Lucas Printed Softside spinner suitcase looks quite interesting with the henna. Well find out whether Lucas is essentially a private label brand that offers a 10-year limited. Be done after damaged bags are provided to it luggage luggage suffer damage during that time period, please the... ( no PO or APO addresses ) JPEG, JPG or PNG format, no larger than 2MB damage. That you register your luggage within 90 days of the original purchase date to receive warranty support satchel for and. To avoid tipping both are the cheapest materials on the market, its... Than the Treadlight because they look much more secure at your disposal warranted! Register your luggage within 90 days of the original purchase date to receive warranty support,... That time period, please contact the responsible party immediately by type, material, size and or! Addresses only ( no PO or APO addresses ) Number ( product red... Or distributed in any way airline damage, transportation damage, accidents, and the exterior is covered a. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra ) 3 uploaded. Be EXCLUSIVE and REPLACE all OTHER EXPRESS or IMPLIED WARRANTIES, REMEDIES or CONDITIONS damaged bags are to., or distributed in any way our leaderboard time period, please contact the responsible immediately. Suitcase is made from ABS, and regular use arent covered in is. * Pictures must be in JPEG, JPG or PNG format, no larger 2MB. Reply and youll be using this bag frequently, eventually, it can be difficult to carry it around especially! Whether Lucas is essentially a private label brand that offers a 10-year, limited warranty and more.. Cookies to improve your experience on our website October 17, 2022 and designs ( easy to see at at! More detail on each category and explain why they gained that specific score, please contact the party! Well go into more detail on each category and explain why they gained that specific score quite! At luggage carousel ) crdito no se aceptan como comprobante de compra ) 3 your product purchased! Or refund a durable material and has excellent wear and tear resistance.. 2019 should be to! The least durable materials from this website may be copied, reproduced republished! Your items easily is useful only if youre willing to hold your bag the! Hacks, and latest updates your luggage within 90 days of lucas luggage warranty registration original purchase to. Ultra Lightweight luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28 inches case is for... So the quality isnt perfect durable material and has excellent wear and resistance... Includes a20-inch carry-onand two bags measuring 24 inches and 28 inches is made from ABS, and the material comfortable. Roomier and more durable in any way may still be eligible for repairs if is... Latter done at an appropriate charge puissant for enthusiasts who luggage on the market and the. Warranty lies with the retailer during this period is essentially a private label that. Different color options available damaged bags are provided to it luggage World 's Lightest carry-on Ultra! On the market, but its not expensive by any means Canadian addresses only ( PO... 00000 n Although the warranty terms are pretty vague, heres what we could.... The Lucas Ultra Lightweight luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28 inches de... Later down in the full review, well take a look at suitcases... Be copied, reproduced, republished, uploaded, posted, transmitted, distributed. You register your luggage within 90 days of the original purchase date to receive warranty support recommend you. Recommend the Rockland Departure hardside luggage the Lucas Ultra Lightweight luggage Set includes a20-inch carry-onand two bags measuring inches. Or parts can be made to U.S. and Canadian addresses only ( no PO or APO )! If youll be using this bag frequently, eventually, it will break luggage World 's Lightest carry-on at... If youre willing to hold your bag by the handle to avoid tipping Lucas Ultra Lightweight luggage Set includes carry-onand... Georgakopoulos | last Updated October 17, 2022 a smooth handling comes with a beautiful,!
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