How on earth am I supposed to make an appointment? Please try again in few minutes. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Cant get through on phone. order repeat prescriptions. [subject to staffing levels as a result of Coronavirus]. Request repeat medication If you would like to request repeat medication, follow the steps below. Flu vaccinations - Under 65 At Risk Groups. Ask your GP surgery which service your GP surgery uses. If yours is one, register today to benefit from a faster, smarter . You have nominated your pharmacy of choice. I think this is disgusting to ignore mental health in this way. Attleborough Ask your GP surgery how you should let them know when you need your repeat prescription. Station Road SurgeryStation Road Only your overall rating, comment and name (if disclosed) will be visible online. Proxy. Before you make your choice you can read more about our cookie policy. In all cases please order your prescriptions at least 2 working days before they are needed. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Send your request by post or fax it to your normal surgery of attendance. Medical record. If you have been advised by the surgery that your medication review is due, please complete a review. Attleborough Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. In future you may wish to consider registering for our Online Services. 84.48% within a recommended level, out of 799 patients. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. You can add or change your nominated pharmacy in theAccount section of Patient Access. We will use a cookie to save your choice. Norfolk Request repeat medication or managing existing requests. The Account option, which is visible once your name is selected. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email [email protected]. Diabetes - Managing Blood Glucose Level (HbA1c). But you can ask for your medicine at your GP surgery if you do not want to do this online. Find out how to renew your repeat prescriptions. Analytical cookies send information to Google Analytics. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. We do not accept telephone requests for repeat prescriptions. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. here. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Message your practice. NR17 2AS. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. By asking your local pharmacist to request on your behalf. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Send your request to [email protected] Please put your name and date of birth in the subject line of the email. Order Now. The NHS Access app is no longer working. What has happened to this surgery? Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Feltwell Thetford IP26 4AD (01842) 828938. View more. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Select the pharmacy of your choice from the list provided. You'll be able to collect your medicine in person when it's ready. Find out more about online health and prescription services. Or they might be able to let you know when it's ready to collect. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. There is currently an issue with the Patient Access service. If you still need help with using Patient Access, you can visit our Support Centre online. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. NR17 2AS Map, Queens Square SurgeryQueens Square NR17 2AF Map. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. There are also other online services and apps you can use to order a repeat prescription. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. We are setting up a new delivery service for our dispensing patients. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Notice You can also find out if you are entitled to free prescriptions. We make it easy to register you and your family. If you wish to use this service please complete our Delivery Service form. see communications between your GP surgery and other services, such as hospitals. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Minor surgery (e.g. To check if you have an acute or repeat prescription, go to My record, then select Medicines. We continue to work to resolve these issues as soon as we can. If you need to add or change your nominated pharmacy, follow the steps below. Attleborough You can order a repeat prescription by logging into your account using the NHS app or NHS website. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Sorry for any inconvenience. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. More information on the service can be located here. We've put some small files called cookies on your device to make our site work. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Thank you for subscribing to our newsletter. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. For those going into self . NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Attleborough Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Attleborough Surgery is a GP/Doctors practice in Attleborough. We are working hard to resolve it. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. We would also like to use analytical cookies to understand how our site is used and improve user experience. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Appointments Consult a clinician, routine appointments, sick notes and more. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Please do not use this message box to request other items of medication or send enquiries to the surgery. We will use a cookie to save your choice. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. This is for reasons of accuracy and safety. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Practice365 Privacy Policy If not, you'll need to order your medicines from your GP surgery each time. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Let us know your preference. Before you make your choice you can read more about our cookie policy. 56.7% vaccinated, of 1602 eligible people. see parts of your health record, including information about medicines, vaccinations and test results. This website uses cookies. Extremely poor admin. I believe that I may have an adult umbilical hernia. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. 72.0% vaccinated, of 3946 eligible people. Alternatively, you can nominate a pharmacy when requesting your repeat medication. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. I cannot find a way to get an appointment. Check symptoms, find possible treatments and find out when to seek help. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. We make it easy to register you and your family. All rights reserved. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. The NHS App now requires newly registered patients to input an ODS Practice code. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. There's more information about prescriptions in your NHS account. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Messaging. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away If you wish your prescription to be available for collection from elsewhere, e.g. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. There are 3 ways to order a repeat prescription from your GP surgery. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Analytical cookies send information to Google Analytics. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. I work full time so cannot sit on the phone for an hour waiting for someone to answer. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Attleborough Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . They can send your request to a pharmacy. Attleborough There is an intermittent issue and we are not able to accept new tickets at the moment. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. We would also like to use analytical cookies to understand how our site is used and improve user experience. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. 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