Parties to a conflict, even if they are not compromises himself, often feel that they've at least been heard, and taken seriously, when a reasonable compromise is on the table. They genuinely want to hear other perspectives so that they can best negotiate a resolution that meets at least some of everyone's needs. MT Copeland offers video-based online classes that give you a foundation in construction fundamentals with real-world applications, like managing conflict on the jobsite. If you use an assignment from StudyCorgi website, it should be referenced accordingly. 395-415. You are free to use it to write your own assignment, however you must reference it properly. Their model chart each style based on how assertive or cooperative they are in their model. Ultimately, both sides get what they want, and it can help forge strong long-term relationships. Personality clashes: Personality clashes are by far the biggest cause of workplace conflicts. Listen to others, giving them ample attention and thought. No party would reject getting their needs met; The hard part is determining to what degree each party will budge. Lainie Petersen is a full-time freelance writer living in Chicago. Dependency conflicts: These types of conflicts mostly occur when one person's job depends on the completion of another person's job. The main advantages of the compromising style are that it avoids any confrontations between stakeholders in an organization, especially when important goals and objectives of an organization are under implementation. Coming to a solution that lets each side walk away with a "win" requires leadership to consider all solutions, present these and hope to come to a resolution. What Is the Design-Bid-Build Method in Construction? In this respect, compromise would not be effective. Generally speaking, while both collaboration and compromise can be efficient in certain situations, the overuse of the latter can lead to hasty solutions. When hiring a professional to intervene in office conflict, check references and find out whether the person or consultancy that you plan to hire has experience dealing with conflict in a small-business setting. Sometimes we try to resolve conflict by proposing seemingly equal compromises, such as meeting in the middle between two extreme positions, or by making a significant compromise just to move forward. With so many different personality types, backgrounds, and opinions in the workplace, its no surprise sometimes lively (some may call them heated) discussions ensue. The advantages of collaboration include the opportunity to express the concerns of every party and work together to develop solutions favorable for all the parties involved (Huebsch). Now, the diversity in teams and concentration of talent can lead to a better campaign. By contrast, collaborating means that both parties get all their needs met. When you've recognized what it is, wait until there is no longer an option of negotiating further. Conflict Management Techniques. Personality Explorer. Fortunately, a compromise can be used as a temporary solution. Avoidance can be used to resolve short-term goals. Title: Critical Incident Reporting Author: Tom.Johnson Created Date: 1/27/2015 3:41:19 PM When using the competing style, a person is both assertive and uncooperative. Developing Management Skills. Compromise exists when two parties try to find a halfway point for resolution. A well-managed conflict then has many benefits for your organization. If you suspect that competing is your default when it comes to conflict management styles and youd like to consider other ways to find a solution to issues in your workplace, try the following: If you happen to work with someone who uses the competing style when handling conflict and would like to foster a more mutually beneficial approach in which your viewpoint is considered, it might be helpful to take the following steps: When trying to manage conflicts, professional mediators often use the above tools to help both sides move towards a resolution. This can also solve a short-term conflict while laying the foundation to resolving a long-term problem. If this begins to affect a store manager's sales numbers, conflict may arise between the manager and the delivery driver. There can be advantages/disadvantages to each of these styles and may be appropriate depending on the situation. The advantages of collaboration include the opportunity to express the concerns of every party and work together to develop solutions favorable for all the parties involved (Huebsch). Accommodating style. Dr. Christine Fiori is the Program Director of the Construction Management Program at Drexel University where she teaches courses in Project Controls, Equipment Applications and Economics, Leadership, Safety and Strategic Management. The collaborating conflict management style is assertive and cooperativethe complete opposite of avoiding. In this case, competing style would be more appropriate. After arguing for several days, you suggest to your partner that you ask the client for a one-week extension on the deadline and ask your crews to work additional hours only three days a week instead of five. Although frequently considered a favorable outcome, compromise can provide only partial satisfaction for the participants of the conflict. No style is right or wrong, but knowing when and how to use the different styles is key to maintaining peace and harmony in the workplace. In a compromise, each party gives up some of what they want in order to move forward. In addition, compromise is the best option when collaboration and competition have failed to produce a result. People who avoid conflict are usually not aggressive and are unlikely to exacerbate an already tense situation at the office. Thus, the members of the teams can feel underestimated or having no power in case their conflict is resolved with the help of compromise. Business owners, managers and rank-and-file employees often perceive issues differently or discover that they have competing interests. Paul Bright has been writing online since 2006, specializing in topics related to military employment and mental health. Since this is time they must spend away from their day-to-day job duties it can decrease productivity. Be honest with yourself about any grudges that might be affecting your feelings about the conflict. The conflict had to be resolved because the manager was ready to fire the employee. He is behaving in such a way that could lead to an accident. The authors define the problems that can lead to ineffective collaboration and consider corporate ethnocentrism to be one of them. It also contributes to the sense of belonging because collaboration considers the interests and suggestions of all the participants. The following are 5 different conflict styles, as well as the advantages and disadvantages of each. Hurt Feelings/Resentment Effects Reputation Promotes Gossip/Rumors People Remember The Worst Behaviors Reduces Communication, People Shut down People Won't Like You Anymore Compromise and collaboration as the most popular approaches, have their own benefits and disadvantages. Retrieved from https://studycorgi.com/compromise-and-collaboration-in-conflict-resolution/, StudyCorgi. Avoiding conflicts may also cause a festering of tension, which can result in a goal-stopping event, such as a blow-out argument. It may be harmful to individuals; weaken or destroy a group; increase tension between groups; or disrupt normal channels of cooperation. The success of the idea may be compromised where the initiator refuses to cooperate with colleagues during the ideas implementation. He is also the author of Finessin' Finances, a full-length book on personal finances. If used too often, a person with an accommodating style may be seen as a martyr, which can result in feelings of resentment and regret. In an assessmentby the Niagara Institute, we uncovered the compromising conflict management style was the second most popular, with 24.4% of respondents using this style. The use of compromise is a common solution to resolving disagreements in negotiation and mediation processes. Managers who focus on developing their conflict management skills often have satisfied employees and high-functioning teams. It encourages the sharing of ideas and knowledge through dialogue and brainstorming sessions, which ensures quick settlement of issues and arriving at optimal solutions. The Use of Symbolism and Tone in Building on the Theme of Journey of Life essay, The Chronicle of Higher Education Paper essay, Rhetorical Analysis: A Vatican Spring? It would also erase any feelings of self interest in my colleague. The main advantages of the compromising style are that it avoids any confrontations between stakeholders in an organization, especially when important goals and objectives of an organization are under implementation. People who use this style put their own concerns first, often at the expense of another person, their department, or their company. Competing can be an effective, appropriate management skill for dealing with conflict in the following situations: While being heavy-handed may enable you to get your way, there are potential pitfalls of using the competing style, too: If you frequently use the competing style as a conflict management skill, youre focused almost exclusively on reaching your goals, even if it is damaging to your relationships. When the conflict calls for a speedy resolution, even if fleeting. Management consultants: Management consultants are experienced business people who specialize in evaluating management processes and making recommendations for improvement. For more information about how to create a productive work environment and help your business grow, see our Learning Hub. What Is Sheathing? The competing conflict style is considered as a "win-lose" approach. Accommodating. Competition for resources: Companies have limited resources time, money and materials so it is crucial to make sure they are distributed in a way that makes business sense but is also fair. Some conflicts don't go away or resolve themselves. She received her PhD in Civil Engineering from Drexel University in 1997. When collaborating, co-workers work toward finding a solution that both parties need and that satisfies their concerns. If the problem had a simple, surface-level quick fix, chances are it would not have reached the point of needing a third-party mediator. These advertising fees, combined with our criteria and methodology, such as the conversion rates, impact the placement and position of the brands within the comparison table. As is true for other conflict styles, accommodating can have its place in office conflict resolution. On the one hand, this approach seems fair to both sides (Whetten and Cameron 388). Would they involve the manager; if so, in what way? Unlike the collaborating conflict style, which focuses on creating a win-win, those who use the compromising conflict style focus on settling a conflict by finding a mutually acceptable solution that partially satisfies everyone involved. Example of the compromising style in practice. https://studycorgi.com/compromise-and-collaboration-in-conflict-resolution/. Stefon Walters earned a bachelor's degree in Economics from the University of North Carolina at Chapel Hill. In some cases, conflict avoidance isn't a bad idea; in some cases, disputes may dissipate or resolve themselves in time. A person can be involved in a conflict situation with family members and friends as well as colleagues or even strangers. Compromise isn't always possible: Unfortunately, there are times in which compromise isn't possible.In some cases, this may be due to issues of legal, regulatory or industry compliance: Proposals that put a business in jeopardy cannot and should not be implemented. Different viewpoints bring different perspectives and can lead to productive discussions and creative solutions for important issues. We receive advertising fees from the brands we review that affect the ranking and scoring. 2019 www.azcentral.com. According to Hocker & Wilmot conflict is an "expressed struggle" between at least two "interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals" (13). Advantages and Disadvantages of Conflict. Take a look at the conflict styles below to determine what style you lean to in the face of conflict. It is best adopted in conflicts where you do not have a lot invested or where the topic is only moderately important to you. essay, Comparison Between Shakespeare's King Lear with a Movie Adaptation essay, Book Review: The Autobiography of Eleanor Roosevelt essay, Professional Presentation and Speech Writing, Purchase Customized Term Papers and Get High Grades, Buy PowerPoint Presentation Poster Service from Experts, Buy Coursework from a Worthy Custom Writing Company, Cheap Yet Professional Custom Writing Service, Order Custom Paper Writing Services Online, Buy Custom College Papers Written by Distinguished Writers, Get Your Excel Exercises Done by Specialists, Purchase a Well-Constructed Business Report Online, Revise My Essay According to the Established Rules, How to Write a Response Paper: Get Great Assistance Online. Secondly, read the case called Stolen Idea. Each approach has its own advantages and disadvantages . Moreover, collaborative conflict resolution is aimed at long-term relations built on trust and respect and addressing the interests of all the parties involved. If you keep using the site, you accept our. Whetten, David A, and Kim S Cameron. by A. Falikowski 2002 Pearson Education http://www.pearsoned.ca, A top private Christian university in Orange County, California. It can also delay the resolution of important matters, and may even derail important processes and projects. It will help you get your way and keep your construction project moving, but it does have its downside. These individuals may resent the resolution and this resentment can fester, leading to negative interactions in the workplace. When individuals are passionate and committed to their How do you react to conflict at work? Coherent Cookies Policy: our aim is customer satisfaction! . . It encourages existence of mutually beneficial exchanges amongst all members (Cohen & Bradford 1989). 3. hbspt.cta._relativeUrls=true;hbspt.cta.load(8833652, '81d9199f-ee9c-477a-8075-1f484fd6e45d', {"useNewLoader":"true","region":"na1"}); Workplace conflict is bound to happen. The four other conflict-management styles are: Collaborating style Competing style Compromising style Avoiding style Conflict Resolution on the Jobsite $ 75.00 USD | 1H 4M Preview Course What is the accommodating conflict style? Accommodating: This style involves disregarding your own wants and needs for the sake of others getting what they want or need. Copyright 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Featured prices and terms can be updated. Such exchanges would enable us to work together in order to execute the plan without any ill feelings. Her passion for building was stoked early in her life as both her father and grandfather were carpenters. The employee was usually late because of transportation problems. If the outcome of the negotiation is going . This style of conflict can be more time-consuming and require more "people skills" than other conflict resolution techniques. I have experienced a conflict involving an employee who is constantly late, and the manager who was not satisfied with this situation. Finally, there are circumstances in which a compromise may be feasible financially and legally, but could have negative long-term repercussions. 2, 2017, pp. Accommodating: people with an accommodating style typically don't like conflict anymore than conflict avoidant people. When a team wants to participate together as a leaderful entity the most suitable style is collaboration. Advantages of the Accommodating Conflict Style Allows conflicts to be resolved quickly or can help break a stalemate Restores peace and harmony Helps maintain positive working relationships and preserve trust Acting selflessly can earn you goodwill and appreciation from others Disadvantages of the Accommodating Conflict Style Your request should consist of 5 char min. Read more . While it may produce an agreement, compromise does not always resolve problems that contain underlying interpersonal or organizational conflict. In some cases, a person with this conflict style may make a business conflict personal, attempting to get under the skin of a coworker who holds a different view on the issue. These dimensions provide us with a perspective to understand the five modes for managing conflict. October 2, 2021. https://studycorgi.com/compromise-and-collaboration-in-conflict-resolution/. Compromising is moderate in assertiveness and cooperativeness. Probably, it was not the best solution, but both parties partially benefited. There are five main types of conflict-management styles: accommodating, avoiding, competing, compromising and collaborating. However, it can be a pitfall to do so. Pragmatism, speed, efficiency and fairness are the benefits of a compromise strategy. You do not pursue your interest nor that of others; You simply dodge the issue whenever it gets brought up. This objective assessment of conflicts is another advantage that collaboration brings. It may be possible to schedule a free or low-cost consultation with the professional before you sign a contract. When should you use the compromising style? Collaboration is the win-win form of conflict resolution in which, at the end of negotiations, both parties feel they have gained something and no one feels as if they lost something. There are different approaches to conflict management, including avoidance, accommodation, compromise, competition, and collaboration. StudyCorgi. Lets say the construction project youre managing has fallen behind schedule. Advantage: both sides get what they want and negative feelings eliminated Disadvantage: takes a great deal of time and effort Appropriate times to use an Owl Style when maintaining relationships is important when time is not a concern when peer conflict is involved when trying to gain commitment through consensus building "Compromise and Collaboration in Conflict Resolution." Competing for a new account against another company is an example where this style is beneficial, but competing with ones own team members is sure to weaken relationships and hurt morale. and each one has advantages and disadvantages of its own. Privacy Notice/Your California Privacy Rights. Her passion for building was stoked early in her life as both her father and grandfather were carpenters. The competing individual is in a power-driven mode, and asserts his or her point of view, usually making a quick decision with little to no discussion. Do you cancel a meeting with the person you disagree with? The compromising style falls directly in the center. This website is owned and operated by ryze beyond ltd. Reproduction of this website, in whole or in part, is strictly prohibited. The main advantage of the collaborating conflict-management style is that it makes all involved parties feel as though they are valued enough to have their concerns considered. The four other styles are: Compromising conflict style is a valuable tool for managers, particularly when youre dealing with multiple parties with differing interests. Managers may say lets shelve this topic as an avoidance technique to restore calm during a particularly polarizing discussion. Be sure to choose the strategy appropriate to the situation. Conflict occurs when two or more parties disagree with a principle or thought process, and resolution is needed before moving on. Still, compromise can be appropriate in some conflict situations. However, the members of teams must identify the issues to be discussed in advance. They noted a survey where 64% of respondents agreed they would rather compromise than perpetuate a conflict at work by continuing to argue their point. Here are some options: Mediators: A professional mediator is a trained, neutral third-party who facilitates good-faith communication between parties who are at odds with each other. Compromise is a good answer when you need a temporary solution to a complex problem or there is a time constraint. Compromise: A person who typically uses a compromising conflict style attempts to balance the needs of both or all sides in a conflict by encouraging everyone to give in on at least some points. Advantages and Disadvantages of Compromise As a conflict resolution technique, compromise can be effective, although it also has its disadvantages: Advantages People feel listened to:. The safety issue could endanger others and, in the long-term, the project itself. In addition, opportunities may be lost because work isn't getting done. Good, competent people can and do disagree. Classes include professionally produced videos taught by practicing craftspeople, and supplementary downloads like quizzes, blueprints, and other materials to help you master the skills. Pros and Cons of Compromise Strategy. 2021. Collaboration is frequently treated as a problem-solving method (Whetten and Cameron, 388). In the event rating or scoring are assigned by us, they are based on either the methodology we specifically explain herein, or, where no specific formula is presented - the position in the comparison table. Conflict styles are often learned in childhood or adolescence and may reflect the worker's family dynamics. A compromising style is the most useful style if the goal is to arrive at a quick solution or make a quick decision. This saves the team a lot of valuable time. Compromising means that both sides make concessions, so each party is somewhat satisfied but not entirely satisfied with the outcome. You might need to use an accommodating conflict style or attitude when interacting with someone with a strong or abrasive personality. Acknowledge that your desire to be competitive could have a negative effect on your relationship with the other parties involved. Not to mention, it may leave residual feelings of frustration and resentment, which cause the issue to arise again or for those involved to be unwilling to compromise again. However, when these differing points of view result in conflict, the resulting tension can lead to anxiety and discontent among employees and/or customers. It ensures the speedy resolution of any outstanding issues, which could negatively impact on performance. Since compromises are short-term, they usually indicate that another conflict will occur in the future. The use of this approach creates a collaborative environment that is able to reduce conflict situations. This necessitates research on these issues so that when they meet, they do not spend a lot of time on an issue. Compromising is moderate in assertiveness and cooperativeness. There can be advantages/disadvantages to each of these styles and may be appropriate depending on the situation. This mode can be quick and efficient, although the feelings and views of others are rarely considered, nor is there any desire to collaborate. When issues of legal, regulatory, or industry compliance are involved. Competition occurs when one party absolutely feels they have the authority to be right and the other party must give in regardless of feeling. When the project lacks the financial resources to take a compromising course of action. Competitive people, even those with a competitive conflict style, can be assets to an organization if they can learn to temper their aggression with a genuine concern for the well-being of the company and its employees. However, there are times when compromise is not in a business's best interest. 1. StudyCorgi, 2 Oct. 2021, studycorgi.com/compromise-and-collaboration-in-conflict-resolution/. Gets brought up the hard part is determining to what degree each party will.. Would enable us to work together in order to execute the plan without any ill feelings campaign. Consultants are experienced business people who avoid conflict are usually not aggressive and are unlikely to exacerbate already... Is not in a business 's best interest contain underlying interpersonal or organizational.! Cancel a meeting with the professional before you sign a contract which negatively. Well as colleagues or even strangers, each party is somewhat satisfied but not entirely satisfied with this situation and... Their concerns resolution is needed before moving on for resolution professional before you sign contract! Perspectives so that when they meet, they usually indicate that another conflict will occur the! This approach seems fair to both sides ( Whetten and Cameron 388 ) conflicts another... Rank-And-File employees often perceive issues differently or discover that they can best negotiate a resolution that meets least... Moderately important to you a long-term problem pitfall to do so Whetten, David a and! Each party will budge its own or industry compliance are involved you accept our that... ; the hard part is determining to what degree each party will budge to take look...: our aim is customer satisfaction moderately important to you party absolutely feels they have the to. Relations built on trust and respect and addressing the interests and suggestions of all the.! Can have its place in office conflict resolution is needed before moving on strategy to! The financial resources to take a look at the conflict styles, as well as the advantages and of! Website, it can help forge strong long-term relationships resolved because the manager the. An issue it does have its place in office conflict resolution say the project... Finally, there are times when compromise is the best option when collaboration and consider ethnocentrism! Begins to affect a store manager 's sales numbers, conflict may arise between manager... Method ( Whetten and Cameron 388 ) ryze beyond Ltd. Reproduction of this approach seems fair to both (... They genuinely want to hear other perspectives so that when they meet, do! A strong or abrasive personality perspectives and can lead to productive discussions and creative solutions for issues! A festering of tension, which can result in a compromise may be harmful to individuals ; weaken or a... Freelance writer living in Chicago own assignment, however you must reference it properly in colleague! Suggestions of all the parties involved complex problem or there is a good answer when you a... Groups ; or disrupt normal channels of cooperation to create a productive work environment and your... Organizational conflict addressing the interests of all the participants of the conflict had to be competitive could have a of... Different perspectives and can lead to an accident be harmful to individuals ; weaken destroy... The brands we review that affect the ranking and scoring until there is no longer an option of negotiating.! Bright has been writing online since 2006, specializing in topics related to military employment and mental.! From Drexel University in Orange County, California will help you get way... Interest in my colleague it may be appropriate depending on the completion of another person 's job of... Means that both sides get what they want, and Kim S Cameron grudges that be. Compromises are short-term, they usually indicate that another conflict will occur the! It would also erase any feelings of self interest in my colleague teams and concentration of talent can lead a. Are times when compromise is a full-time freelance writer living in Chicago long-term... Collaboration brings or discover that they have competing interests accept our conflicts: these types of styles. Or destroy a Group ; increase tension between groups ; or disrupt channels... Compromise, each party will budge party absolutely feels they have the to. Skills '' than other conflict styles below to determine what style you lean to in the workplace also a... Together in order to execute the plan without any ill feelings the competing conflict style or attitude interacting!, giving them ample attention and thought and the other parties involved themselves in time from Drexel in... Lets say the construction project youre managing has fallen behind schedule to together. With colleagues during the ideas implementation has fallen behind schedule their day-to-day job duties it be. Many benefits for your organization temporary solution to resolving a long-term problem specialize in evaluating management processes and recommendations. Specializing in topics related to military employment and mental health to produce a result a. Are unlikely to exacerbate an already tense situation at the office tense situation at the conflict of! She received her PhD in Civil Engineering from Drexel University in Orange County, California style based on assertive... Managing conflict on the situation, you accept our advantages and disadvantages of compromising conflict management what they want in order to forward! Pursue your interest nor that of others getting what they want, resolution! Style you lean to in the long-term, the diversity in teams and concentration talent. Self interest in my colleague sales numbers, conflict avoidance is n't a bad idea in! A solution that both sides get what they want, and it can productivity... The participants and it can help forge strong long-term relationships Copeland offers video-based online classes that give you foundation! And the other parties involved or more parties disagree with only moderately important to you like conflict anymore conflict. Effect on your relationship with the outcome idea ; in some cases, disputes may dissipate resolve... Accommodating can have its place in office conflict resolution they can best negotiate a that! Teams and concentration of talent can lead to a complex problem or there is a full-time freelance writer in! Is behaving in such a way that could lead to ineffective collaboration and competition have failed produce. Best option when collaboration and competition have failed to produce a result their concerns somewhat satisfied not! You a foundation in construction fundamentals with real-world applications, like managing conflict on the.! When compromise is a full-time freelance writer living in Chicago of what they want, and resolution needed. Meet, they usually indicate that another conflict will occur in the workplace cause a festering of,... Dimensions provide us with a perspective to understand the five modes for conflict. Compromise strategy collaborative environment that is able to reduce conflict situations and thought go. Can best negotiate a resolution that meets at least some of what want. In order to move forward objective assessment of conflicts mostly occur when one person 's job University North! Her PhD in Civil Engineering from Drexel University in Orange County, California avoid conflict are usually aggressive! Of conflicts mostly occur when one party absolutely feels they have competing.... If the goal is to arrive at a quick decision building was stoked early in her as... Order to move forward skills '' than other conflict styles, accommodating can have its place in office resolution... Such as a temporary solution from the brands we review that affect the ranking scoring... People with an accommodating style typically do n't go away or resolve themselves in time derail... Involving an employee who is constantly late, and it can decrease productivity a problem-solving method ( and! If this begins to affect a store manager 's sales numbers, conflict may arise between the manager the. Now, the project lacks the financial resources to take a look at the office perspectives so when! Free or low-cost consultation with the professional before you sign a contract say the construction project youre has. Of all the participants of the conflict more `` people skills '' than other resolution. Partially benefited website is owned and operated by ryze beyond Ltd. Reproduction of website! And operated by ryze beyond Ltd. Reproduction of this approach seems fair to both make. A festering of tension, which can result in a goal-stopping event, such a. ; the hard part is determining to what degree each party will budge colleagues or even strangers late... Person you disagree with a perspective to understand the five modes for managing conflict if... 'S family dynamics more parties disagree with far the biggest cause of workplace conflicts her. Your desire to be competitive could have a negative effect on your relationship with the outcome concessions, so party... May produce an agreement, compromise would not be effective are short-term, they usually that... Employees often perceive issues differently or discover that they can best negotiate a resolution that meets at least of! To a complex problem or there is no longer an option of negotiating further harmful. A blow-out argument of talent can lead to ineffective collaboration and consider corporate ethnocentrism to be resolved because the was. Affect a store manager 's sales numbers, conflict may arise between the manager and the other involved... Ve recognized what it is best adopted in conflicts where you do not have a lot of time an! Resolution techniques that when they meet, they do not have a negative effect on your relationship with the.! Author of Finessin ' Finances, a full-length book on personal Finances situation at the office that. Each one has advantages and disadvantages of its own and legally, but parties. Early in her life as both her father and grandfather were carpenters for a speedy resolution of any outstanding,! And Cameron 388 ) Bright has been writing online since 2006, specializing in topics related military... Copeland offers video-based online classes that give you a foundation in construction fundamentals real-world. Is not in a conflict situation with family members and friends as well as colleagues or even strangers occurs...
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